HIMA service means global customer proximity put into practice. Using a global network of companies and professional representatives, HIMA is able to guarantee the best service in all the world’s key regions.
As a HIMA customer you profit from a free service hotline, which is available everyday from 8.30 a.m. to 4.00 p.m. In addition, HIMA offers you a comprehensive portfolio of efficient services covering all requirements related to the optimal performance of a safety system over its entire life cycle.
24-hour hotline
Consulting, analysis and online diagnosis via telephone.
24-hour spare parts services
Guaranteed spare parts availability.
24-hour on-call service
Fast on-site support: analysis, diagnosis, troubleshooting.
Commissioning
Securing a trouble-free start-up phase for the system.
On-site support
Monitoring the system throughout its life cycle.
System maintenance
Implementation of all inspections, maintenance and overhaul work compliant with all standards.